Free eBook: 11-Step Guide to Boost Customer Service with AI-Powered Automation
Supercharge Your Customer Service with AI: An 11-Step Guide to Automation & Scaling
Discover how an AI-powered omnichannel solution can automate and scale your customer support in this helpful step-by-step guide, addressing the top challenges facing CX leaders today.
Transform Your Customer Experience and Scale Effortlessly with AI
Gain more time and resources for strategic initiatives by leveraging AI to enhance your customer service. This e-book provides 11 steps you need to integrate AI automation into your workflows.
Did you know?
- 31.87% of B2B support leaders surveyed agree that 24/7 support is the top expectation of customers.
- 35.14% of B2B support leaders surveyed say easy access to support is the most important factor in defining great CX.
- 35.71% of B2C support leaders surveyed say work overload is the biggest reason for agent attrition.
(Source: Freshdesk Customer Service Benchmark Report 2023)
In this guide, you'll learn:
- How to identify key areas for customer service automation.
- How to select the right AI tools for your needs.
- How to implement AI-powered automation effectively.
- How to measure the success of your automation efforts.
- 11 actionable steps to boost your customer service with AI.
Unlock the power of tailored AI automation to tackle customer service challenges, exceed expectations, and scale your support effortlessly – download the 11-step guide now!
Gapps 💙 Freshworks
Gapps is the leading digital transformation company and human-centric managed services provider in the Nordics. Our team of seasoned experts is committed to helping you navigate and harness the power of AI in your customer service operations.
Our approach ensures a seamless, secure digital environment that fosters growth and efficiency, making AI effortless for you.
Leveraging our deep understanding of tech and humans, our certified consultants can implement an AI-powered omnichannel solution that helps you:
▪️ Streamline your customer service processes.
▪️ Enhance customer satisfaction.
▪️ Reduce response times.
▪️ Improve agent productivity.
▪️ Provide support both to admins and end-users
We already work with modern, forward-thinking companies such as Neste, Rovio Entertainment, Oura, Smartly, YLE, EasyPark, Aiven, Finnish P&C Insurance Ltd, and Trimble.
Learn more about what we have achieved with our customers here.
Ready to get started?
Get in touch to learn more about AI-powered automation and the endless possibilities for transforming your customer service.